Frequently Asked Questions
Where do you ship to?
The items listed on this website are automatically available for domestic shipping within Australia. Shipping rate is calculated either before making a purchase or after. Shipping invoices are separate and will be emailed to you,
Do you ship internationally?
Yes, a quote for international shipping is available on request. The cost of this will vary depending on your location. Any import duties and taxes might be charged on the receiving end, this is subject to your countries customs department. If charged, these fees are the responsibility of the customer.
Is local pickup available?
My studio is located in inner-city Melbourne, Australia. On request, you may be able to pick up your item directly from me once we set up an appointment.
Is the packaging recyclable?
Recyclable bubble wrap and cardboard are used whenever available, sustainability is always a priority to me, second to ensuring all pieces are safely and securely delivered.
Do you do commissions?
Yes, I love to make custom backdrops, surfaces, and art pieces to suit your needs. Please reach out to me to discuss your desires and we can make it happen!
How to care for my backdrop?
Wood
Your background board is sealed with a matte sealant and is water and spill-proof. Nonetheless, care should be taken to wipe up spills in between shoots, a slightly damp cloth or paper towel is sufficient. Boards should be stored away from moisture to protect and prolong the life of the surface. If storing and flicking through boards daily in your prop room, storing with bubble wrap between boards can protect the painted surface.
Canvas
Canvas comes shipped around a cardboard or PVC tube. Tape the edge of the backdrop to this tube and roll it up for storage. You can also store the canvas in the mailing tube it arrived in. Canvas for food styling can be sealed in a matte sealant on request. Portrait and fashion backdrops do not require sealing.
Can boards be double-sided?
Yes, my wooden backdrops can be made double-sided for an adjusted price. Some boards in my store will be double-sided, this will be listed in the description.
At this time I do not do double-sided canvas but might do so in the future.
